Customer Service Training Awards 2014

We are delighted to announce the winners of the Customer Service Training Awards 2014!

 

Customer Service Training Lifetime Achievement Award

WINNER
Nigel Purveur
Capita

 

Customer Service Operational Training of the Year – Financial Services

WINNER
Barclays

SILVER
Lowell Group

BRONZE
Barclaycard (Angela Cahill)

 

 

Customer Service Operational Training of the Year – General

WINNER
Balfour Beatty

SILVER
Restaurant Associates

BRONZE
Scottish Power

 

Customer Service International Training Programme of the Year

WINNER
Truphone

SILVER
Barclaycard (Angela Cahill)
 

 

Customer Service Training Leader/Mentor of the Year

WINNER
Ian Sadler – Admin Re UK

SILVER
Sara McCann – Scottish Water
 

 

Customer Service Management & Leadership Training

WINNER
Intelling

SILVER
Huntswood in partnership with BNP Paribas
 

 

Hearts and Minds

WINNER
Cornish Mutual

SILVER
Admin Re UK

BRONZE
Intelling
 

 

Sales through Service

WINNER
Cornish Mutual

SILVER
Intelling

BRONZE
Endsleigh in partnership with Brand Biology
 

 

Customer Service Training Aid of the Year

WINNER
Balfour Beatty
 

 

Customer Service Training Innovation of the Year

WINNER
Admin Re UK

SILVER
Balfour Beatty

BRONZE
Barclaycard (Angela Cahill)
 

 

Customer Service Training Programme of the Year – Public Sector & Utilities

WINNER
Catalyst Housing in partnership with Mulberry Consulting

SILVER
Scottish Water

BRONZE
Future Vision Training in partnership with Greater Manchester Police
 

 

Customer Service Training Programme of the Year – Contact Centres – General

WINNER
EE

SILVER
Truphone

BRONZE
Catalyst Housing in partnership with Mulberry Consulting
 

 

Customer Service Training Programme of the Year – Contact Centres – Financial Services

WINNER
Admin Re UK

SILVER
Lowell Group

BRONZE
Barclays
 

 

Customer Service Training Programme of the Year – Technical Service Providers

WINNER
EE

SILVER
Truphone

BRONZE
Accelerator Solutions in partnership with ALcontrol Laboratories
 

 

Customer Service Training Programme of the Year – Financial Services

WINNER
Admin Re UK

SILVER
Barclays

BRONZE
Lowell Group
 

 

Customer Service Training Programme of the Year – General

WINNER
Restaurant Associates

SILVER
Accelerator Solutions in partnership with ALcontrol Laboratories

BRONZE
Customer Plus in partnership with the University of Derby
 

 

Customer Service Training Team of the Year

WINNER
Cornish Mutual

SILVER
LV=

BRONZE
EE
 

 

Customer Service Trainer of the Year

WINNER
Angela Cahill, Barclaycard

SILVER
Stephen Moseley, Admin Re UK

BRONZE
David Price, Cornish Mutual
 

 

CSTN Accredited Trainer of the Year

WINNER
Peter Clark-Lewis, Restaurant Associates

SILVER
Sandie Dunn, Legal and General

BRONZE
Nina Maan-Ahearne, Accelerator Solutions
 

 

Customer Service Training Programme of the Year – Overall Winner

WINNER
EE

 

Customer Service Trainer Accreditation

EVENTS CALENDAR