Customer Service Training Awards 2012 - Categories

Customer Service Training Team of the Year - Contact Centre

Customer Service Training Team of the Year - Financial Services

Customer Service Training Team of the Year – General

Customer Service Training Team of the Year - I.T & Professional

Customer Service Trainer of the Year

Customer Service Leader/Mentor of the Year

Customer Service Training Programme of the Year - Financial Services - Own Brand

Customer Service Training Programme of the Year - Financial Services - Third Party Admin

Customer Service Training Programme of the Year – General

Customer Service Training Programme of the Year - Hotel & Leisure

Customer Service Training Programme of the Year - Public Sector & Utilities

Customer Service Training Innovation of the Year - Contact Centre

Customer Service Training Innovation of the Year – General

Overall Customer Service Training Team of the Year

Overall Customer Service Training Programme of the Year

Overall Customer Service Training Innovation of the Year

Customer Service Special Achievement Award