Other Events
You will find a list of events below which the Customer Service Training Network supports. We hope that they will be of interest to you and your organisation too.
Courses run by Stratagem+
FireStarter NLP for Business (in just 2 days) Practitioner Licence - RRP £995.00 - CSTN Price £749.00.
“I’ve wanted to give my career a kick start for a while now but I’ve not really known how to. Using the techniques from FireStarter really helped me to focus on my goals, seize opportunities and I continue to have a positive impact on the people around me.” Senior Manager at Telecommunications Phones4U.
April: 15 & 16 - Glasgow
May: 21 & 22 - Birmingham
June: 17 & 18 - Leeds
July: 25 & 26 - Newcastle
August: 26 & 27 - Glasgow
September: 23 & 24 - Manchester
October: 24 & 25 - London
November: 21 & 22 - Manchester
PowerPresenter - Introducing the Alphabet Presenting Model - RRP £749.00 - CSTN Price £449.00
Offering you a whole range of brand new techniques that will improve confidence and personal effectiveness in presentational skills in just two days. The coaching is designed for those who want to make a bigger impact when they communicate.
April: 9 & 10 - Manchester
TRANSFORMING WORKPLACE CULTURE SEMINAR – FRIDAY JULY 12 2013 – BENTLEY HOTEL - LINCOLN
Join us for the day at the Bentley Hotel, Lincoln on July 12 2013 to hear how to transform your workplace culture from international conference speaker, author and creator of the globally acclaimed ‘Unwritten Ground Rules’ (UGRs®) cultural development concept, Australian, Steve Simpson.
Steve, who is in the UK just once this year, along with Richie Maddock, Director of Lynchpin and Associates, will be discussing how UGRs exist in the workplace and how, once understood, mean strategies can be put in place to transform an organisations corporate culture, improve customer service and increase employee engagement.
We will also hear a case study of how the UGRs work has been instrumental in workplace culture development in one of the largest employers in Lincolnshire – Lincolnshire County Council. Richard Wills, Executive Director with the council will explain how strategies and plans based on work conducted on UGRs are coming together for an organisation, as they plan for large scale change.
If you have always wanted to tackle the subject of your organisations culture but found it too difficult to get to grips with, then this seminar is just for you.
Price per delegate: £245 private sector organisations,
£195 public and voluntary sectors.
CSTN Members will receive a 10% discount on the above prices according to sector. Please state if you are a member of the CSTN when booking.
Delegate fees include refreshments and lunch.
To find out more details and to book a place (closing date is Friday 28 June):
Accommodation: We have negotiated preferential room rates at 2 hotels in the area for those attending the event. Details will be provided on request.
Personal Branding Workshops with Lesley Everett
Dates for : 5 March 2013
Venue: Central London
Fee: £325.00 + VAT/CSTN Members fee: £243.75 + VAT
CSTN Members receive 25% off the normal workshop price (£325.00 + VAT) and can attend these events at only £243.75 + VAT. Please note this discount if for MEMBERS ONLY.
The workshop is designed for anybody who needs to increase their personal impact and brand image, from graduates to senior management.
To book please contact Sharon on sharon@walkingtall.org. If booking on-line then please quote
CSTN020312 which, when booking online in the Walking TALL Shop will give a 25% discount
