
Congratulations
to the Winners of the
Customer Service Training Awards 2011
Customer Service Training Awards – Training Team of the Year
Retail
Learning Zone Technology Team – Pizza Hut
Tourism, Leisure and General
Butlin’s – Butlin’s Skyline Ltd
Contact Centres, IT & Telecoms
AD Knowledge Framework and Customer Experience Standards – Sage Accounts Division
Financial Services
Barclaycard Offshore Migration – Barclaycard
Public Sector, Not for Profit & Utilities
Family Mosaic Academy – Family Mosaic
Customer Service Training Awards - Overall Team of the Year
Butlin’s – Butlin’s Skyline Ltd
Customer Service Training Awards – Training Professional of the Year
Contact Centres
Julia Stapely – Experian Interactive
General
Kelly Quinn – Everything Everywhere
Rookie of the Year
Chris Cowie – Everything Everywhere
Customer Service Training Awards - Overall Training Professional of the Year
Chris Cowie – Everything Everywhere
Awards Gallery
Thank you to all our sponsors, exhibitors and category partners. We look forward to seeing you at the Awards again next year.