Submitted by DonAdmin on Mon, 11/14/2011 - 20:16
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Thursday 10 November hosted by British Council - London

Hosted by: British Council, 10 Spring Gardens, London SW1A 2BN

Watch interviews from our last event on the 10 November hosted by British Council in London

 

Submitted by DonAdmin on Fri, 10/14/2011 - 14:28
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Thursday 13 October hosted by Waitrose - Bracknell

Hosted by: Waitrose, Waite House, Doncastle Road, Bracknell, Berks, RG12 8YA

Don Hales opened the meeting with information about the Trainer Accreditation Programmer & the Customer Service Training Awards 2012

Submitted by DonAdmin on Mon, 09/26/2011 - 14:51
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Thursay 22 September 2011 hosted by Rackspace - Hayes
 

Hosted by: Rackspace Ltd, Unit 5, Millington Road, Hayes, UB3 4AZ
  
Don Hales opens the meeting and provides feedback from the last meeting.
 
Darren Norfolk & Colin Cox Rackspace Ltd

Submitted by DonAdmin on Wed, 06/01/2011 - 11:25
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Thursday 26 May hosted by British Gas - Cardiff

British Gas once again hosted a superb event for us. All our delegates had a lovely day at their venue and were given a tour of the building during lunch.  This was a great opportunity for all to pick up on new ideas.  Once again we had some fantastic speakers on the day that blew us all away.

Speakers included:  British Gas, Eilidh Milnes, Elaine Hanzak-Gott, Lynne Copp and Paul Daly.

Venue: British Gas, Cardiff

 

Submitted by DonAdmin on Fri, 04/08/2011 - 10:11
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Thursday 7 April - Kia Oval - London

Speakers included: Anne-Marie Hearne, Geoff Langston, Avril Solomon, Liam O'Connell & Andrew McMillan

Venue: The Kia Oval, The John Major Room, Kennington, London, SE11 5SS

Fantastic event, with some great speakers, superb delegates and a beautiful venue.

Submitted by DonAdmin on Fri, 04/08/2011 - 09:57
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Thursday 3 March - Orange Talent - Newcastle-Upon-Tyne

Speakers included: Esther Manwaring, Adrian Swinscoe, Gary Young, Ted Stone & Annette Rowe

Hosted by: Orange Talent, NT1 & NT2, Silver Fox Way, Cobalt Business Park, Newcastle-upon-Tyne, NE27 0QJ  

This was one of our first events held in the North and what a fantastic event.  Orange Talent made this day extra special at their fantastic venue with their great hospitality and outstanding customer service.

Submitted by DonAdmin on Wed, 01/05/2011 - 12:42
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Thursday 9 December 2010

Venue: Tower 42, London

Speakers included: Caroline Tan, Ren Kapur, Emeritus Professor malcolm McDonald, Dean van Leeuwen & Matt Hudson

 

This was the most successful event the Customer Service Training Network has held yet with a fully booked event weeks in advance. It was a great atmosphere and some fantastic speakers.

Submitted by DonAdmin on Mon, 11/01/2010 - 16:02
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Thursday 21 October 2010

Venue: Manchester Airport, Concorde Suite


From bus station to LOVE brand - Joanne Street, Product Development and Brand Delivery, Manchester Airport (please contact amlose@cstnetwork.co.uk for a copy of Joanne's presentation)

Submitted by DonAdmin on Thu, 07/15/2010 - 15:05
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Thursday 8 July 2010                       

Joint meeting with SOCAPiE hosted by Boots The Chemist                  

Venue:  Boots The Chemist, 1 Thane Road, Nottingham NG2 3AA
 

Introductions & Icebreakers

Submitted by DonAdmin on Thu, 05/06/2010 - 09:51
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Thursday 22 April 2010

Venue: British Gas, Premier Place, 4 Callaghan Square, Cardiff, Wales, CF10 5BT

Speakers included: British Gas, Valerie Bram, Demitris Edwards, Gregg Fraley

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